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Delete your Freya account
Last updated: October 4, 2026
You can permanently delete your Freya account and the data associated with it directly from within the app, at any time, at no cost.
1. How to delete your account
- Open the Freya app and sign in to your account.
- Tap Settings in the bottom bar.
- Tap Delete account and confirm.
If you can no longer open the app, write to [email protected] from the e-mail address of your account and ask us to delete it.
2. What data is deleted
When you delete your account, the following is permanently removed:
- Your account and sign-in link, and your profile
- Your reference photo (selfie), its analysis and your consent record
- Your generated looks and try-on images
- Your conversations and the photos you sent in them
- Your Wardrobe, style preferences and feedback
- Your subscription and credit records in Freya, and your push notification registration
Deleting your account also withdraws Freya’s access to your Apple or Google sign-in account, and requests deletion of your customer record with our subscription management provider.
